Michael Gaigg: Über UI/UX Design

14Aug0

Highlights of Week 32/2011

Posted by Michael Gaigg

4Apr0

Cheatsheet: Preparation for User Testing

Posted by Michael Gaigg

I find the following list really helpful when planning and conducting user testing. I collect and refine it constantly and would greatly appreciate any comments or additions I have missed (and I'm sure I did).

Setup:

  • setup web meeting
  • tell secretary to not delete account and associated recordings
  • test connection, equipment and recording capabilities
  • setup schedule for participants
  • send connection info to stakeholders
  • remind everybody to mute their phones (or whatever else is necessary)
  • prepare necessary data and files

Test machine:

  • hide windows toolbar
  • close mail program

Meeting:

  • enable full screen for all users
  • show host cursors to all attendees
  • allow access to observers
  • share desktop

Session:

  • clear user generated content from previous user
  • reset application
  • remove cookies
  • start blank application (if that's part of the test)
  • take a break/breather for yourself
  • prepare your personal notes taking material
  • get acquainted with name and capabilities of next participant
  • provide water for participant
  • start recording
  • greet participant and get going

Post-test:

  • clarify time line for test results (findings & analysis)
  • send thank you emails to participants